Delivery from the Porti brand: Fast, convenient and reliable

Shipping Options

We offer several convenient shipping options so you can choose the one that best suits your needs:

Standard Shipping: We provide reliable standard shipping, which usually takes 3-7 business days depending on your location. This option is convenient for those who are not in a hurry and prefer a cost-effective way to receive their order.

Express Shipping: For those who want to receive their glasses as quickly as possible, we offer express shipping. Your order will be delivered within 1-3 business days. This option is ideal if you need your glasses urgently.

Pickup: If you prefer to collect your order in person, you can choose to pick it up from our pickup point. We will provide you with all the necessary details and instructions for a convenient pickup.

Shipping Costs, Order Tracking

We strive to offer you affordable shipping prices and transparent terms:

Free Shipping: Free shipping on orders over $50. We want to make your shopping experience even more enjoyable and rewarding.

Shipping Cost: For orders under this threshold, shipping costs are calculated based on the shipping method you choose and your location. Exact rates will be shown on the checkout page.

We provide tracking for your order so you can always stay updated on its status:

Tracking: Once you place your order, you will receive a tracking number that will allow you to track your order in real time through our system or the courier service.

Updates: You will receive email or text notifications about the status of your order, including its shipment and arrival.

We aim to process your orders as quickly as possible:

Processing: Once your order is confirmed, we usually process it within 1-2 business days. We carefully check each item before shipping to ensure it is of good quality and meets your expectations.

Notifications: You will receive a notification when your order has been shipped, with details of the shipping time and pick-up method.

We are here to help you with any shipping issues:

Returns: If you have received a damaged or incorrect item, please contact our customer service as soon as possible. We will help you arrange a return or exchange.

Support: Our customer service is always available to answer your questions and assist you with any shipping issues.

At Porti, your convenience and satisfaction are very important to us. We strive to make the process of receiving your glasses as quick and easy as possible. If you have any questions or need additional assistance, please do not hesitate to contact us. We are happy to help you!